cloud engineer
Title posted on Monster -
Genesys Cloud Engineer
Posted on
June 13, 2024
by
Employer details
eTeam Inc.
Job details
Position Description
The Contact Centre SME/Consultant will be responsible for managing contact centre transformation solutions & deployments.
In this role the SME/Consultant will closely collaborate with business, infra & corporate security functions to deliver a robust, scalable and secured outcome driven solutions.
Responsibilities/Skills:
Must Have Skills
5+years of experience
" Hands-on delivery and solution experience with contact center solution, Genesys Cloud.
" IVR and ACD development experience
" Should have good understanding of Genesys Cloud Developer APIs and their usage.
" Experience with scripting languages like JS, NodeJS.
" Experience with AI/NLP engines - Google CCAI, Amazon Lex/Polly.
" Good Understanding of contact center business operations, processes & transaction
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LocationRemote
-
SalaryNot available
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#24-87721-471-2
Advertised until
2024-07-14
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