Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
-
Urban area
-
Public sector
-
Public utilities
-
Private company, corporation or industry
-
Fast food
-
Public school
Responsibilities
Tasks
-
Develop communication strategies
-
Act as spokesperson for an organization
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Perform general office duties
-
Receive and log complaints
-
Receive payments
-
Explain procedures, risks and benefits to clients
-
Answer clients' inquiries and provide information
-
Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
Type of experience
Area of specialization
-
Audio/audio-visual
-
Interactive/new media
-
Communications
-
Digital media
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Tight deadlines
-
Work under pressure
-
Hand-eye co-ordination
-
Repetitive tasks
Own tools/equipment
-
Cellular phone
-
Computer
-
Internet access
-
Printer
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Vision care benefits
Financial benefits
-
Bonus
-
Life insurance
-
Pension plan
Other benefits
-
On-site amenities
-
Other benefits
-
Paid time off (volunteering or personal days)
-
Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.