tour operator
Title posted on indeed.com -
Tour Operator ?????
Posted on
June 10, 2024
by
Employer details
Tai Pan Tours
Job details
*Tour Operations Coordinator*
*RESPONSIBILITIES*
- MUST Speak Chinese and English.
- Proficiency on Microsoft Office excel & words.
- Arranging & Coordinating all aspects of group travel, including booking hotels, transportations and activities etc.
- Preparing daily tour assignments including tour group manifests, attractions reservation, vehicle allocations, itinerary changes, Driver order, hotel allocations, and specific guest requirements.
- Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates.
- Bookings, database management and entry, invoicing, guest details.
- Reviewing all travel documents to ensure that all details are correct before finalizing arrangements.
- Updating clients during the trip regarding any changes in schedules or itineraries
- Managing the group?s schedule, including booking appointments with local merchants or businesses.
- Communicating with clients and providing them with information about travel plans and activities
- Dealing with and documenting complaints in an efficient and diplomatic manner.
- Providing information about hotels, restaurants, entertainment options, and other travel-related topics.
*QUALIFICATIONS:*
Exceptional customer service skills
Previous experience as a Travel Agent is an asset
Self-motivated with effective time management skills, able to manage a varied workload
Exceptional written and oral communication skills
Ability to work independently as well as part of a team
Good problem solving ability, attentive to detail
Detail-oriented
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Job Type: Full-time
Pay: $17.00-$23.00 per hour
Expected hours: No less than 37.5 per week
Benefits:
* Casual dress
* On-site parking
Flexible Language Requirement:
* French not required
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Markham, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Tour Operation: 1 year (preferred)
Language:
* Mandarin (preferred)
* Cantonese (preferred)
Work Location: In person
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LocationMarkham, ON
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Salary$17.00 to $23.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9316928985
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