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technical support agent Verified This job was posted directly by the employer on Job Bank.
Posted on June 27, 2024 by Employer details Whiteridge Inc.
Job details
Education: College/CEGEP. Work setting: Private company, corporation or industry. Tasks: Report on the performance of computer systems and networks. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Accurate. Excellent written communication. Initiative. Team player. Ability to multitask. Time management. Experience: 7 months to less than 1 year. Health benefits: Dental plan. Disability benefits. Paramedical services coverage.- Location7103 67 StreetEdmonton, ABT6B 3L7
- Salary$28.85HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Source Job Bank #2977202
Overview
Languages
English
Education
- College/CEGEP
Experience
7 months to less than 1 year
Work setting
- Private company, corporation or industry
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Excellent written communication
- Initiative
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Paramedical services coverage
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-07-27
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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