special events planner
Posted on
June 28, 2024
by
Employer details
St. Marys Golf & Country Club
Job details
*Position Overview:*
The Special Events Planner is responsible for managing the client journey through the planning, coordination, and execution of all Special Events, including, but not limited to, weddings, corporate events and retreats, golf tournaments, and other special events. Special Events Planners collaborate with clients throughout the planning and execution stages of events, placing an emphasis on ensuring client satisfaction and delivering genuine lifetime experiences. Additionally, Special Events Planners support the Event Sales Specialist in client acquisition and retention for group events, coordinating with internal operational departments and external vendors to execute seamless events. _*Please note, advertised compensation includes base salary & guaranteed gratuity.*_
*Job Functions:*
*Client Management:*
* Collaborate with clients to plan weddings, corporate events and retreats, golf tournaments, and other special events.
* Cultivate and maintain client relationships by taking a caring approach, offering support, information, and guidance throughout the planning and execution stages.
* Facilitate the scheduling of design meetings and streamline plans between the client and Special Events Designer through effective coordination and communication.
* Responsible for the completion of client documents, including communication of all details and confirmations to clients.
* Provide an end-to-end hospitality experience through valuable recommendations and exclusive add-ons, including, but not limited to, rehearsal dinners, golf rounds, and accommodations ensuring that every event and client experience is elevated to its highest potential.
* Elevate special events into extraordinary and unforgettable occasions by offering a range of premium upgrades and add-ons focused around exclusive value enhancements.
* In collaboration with the Sales & Marketing team, oversee the post-event customer experience through the thoughtful administration of personalized thank-you messages and comprehensive client feedback surveys.
*Planning & Control:*
* Serve as the client's exclusive point of contact, ensuring seamless communication and exceptional service from start to finish, encompassing pre-event, during, and post-event phases.
* Develop comprehensive event plans, timelines, and budgets.
* Prepare and maintain event paperwork and invoicing, both in advance of and during event functions.
* Collaborate and synchronize event specifics in advance with the Special Events Design team, Special Events Coordinator, and Culinary Operations team, preparing for seamless and flawless event execution.
* Post-event, debrief and communicate event outcomes and feedback in coordination with the Special Events Design team, Special Events Coordinator, and Culinary Operations team, focusing on improvement for future events.
* Maintain and develop vendor relationships by communicating event details before, during, and after event functions.
*Event Execution:*
* Responsible for conducting wedding ceremony rehearsals and ceremonies, swiftly resolving client or vendor concerns, with a focus on flawless execution and customer satisfaction on the day of the wedding.
* Collaborate closely with the Special Events Design Coordinator to guarantee room setup aligns with Banquet Event Orders.
* In coordination with the Special Events Coordinator, oversee event execution for assigned events, maintaining continuous communication with operational departments and the client throughout the entire event.
* Coordinate the expedition of food and beverage service for assigned special events with the support of the Special Events Coordinator, Culinary team, and Support team.
* Proactively report any cleanliness concerns in bar and food service areas before, during, and after event execution to the Special Events Coordinator.
* Responsible for prioritizing client satisfaction and safety, while promptly addressing and resolving any guest concerns.
* Preserve high-
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LocationSt. Marys, ON
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Salary$62,000 to $67,000YEAR annually
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9342319226
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