Overview
Languages
English
Education
-
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
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Retail/wholesale establishment/distribution centre
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General office
-
Construction industry
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Urban area
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Business sector
Responsibilities
Tasks
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Schedule and confirm appointments
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Answer telephone and relay telephone calls and messages
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Answer electronic enquiries
-
Order office supplies and maintain inventory
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Set up and maintain manual and computerized information filing systems
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Type and proofread correspondence, forms and other documents
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Perform data entry
-
Provide customer service
-
Perform basic bookkeeping tasks
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Address customers' complaints or concerns
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Sort, process and verify applications, receipts and other documents
-
Send and receive messages
-
Sell merchandise
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Receive payments
-
Provide general information to clients and the public
-
Organize and schedule office work
-
Locate and remove files requested
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Label files according to retention and disposal schedules
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Label, file and retrieve documents
-
Issue receipts and other forms
-
Explain the type and cost of services offered
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Answer inquiries and provide information to customers
-
Receive and forward telephone or electronic enquiries
-
Work on reports from manual or electronic files, inventories and databases
-
Process incoming and outgoing mail manually or electronically
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Prepare invoices and bank deposits
-
Photocopy and collate documents for distribution, mailing and filing
-
Perform general office duties
Experience and specialization
Computer and technology knowledge
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MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
-
Social Media
-
Internet
Specialization or experience
Additional information
Transportation/travel information
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Own transportation
-
Own vehicle
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Valid driver's licence
-
Public transportation is available
Work conditions and physical capabilities
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Fast-paced environment
-
Work under pressure
-
Attention to detail
-
Sitting
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Combination of sitting, standing, walking
Personal suitability
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Excellent oral communication
-
Excellent written communication
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Flexibility
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Organized
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Team player
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Accurate
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Client focus
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Reliability
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Time management
-
Adaptability
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Dependability
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Quick learner
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Efficient interpersonal skills
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Punctuality
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Collaborative
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Analytical
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Creativity
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Efficiency
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Energetic
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Goal-oriented
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Hardworking
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Integrity
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Outgoing
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Positive attitude
-
Proactive
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Vision care benefits
Financial benefits
Other benefits
-
Free parking available
-
Other benefits
-
Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.