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Title posted on ZipRecruiter - Service and Warehouse Coordinator
Posted on June 30, 2024 by Employer details Specialty Beverage Solutions
Job details
<h3>Job Description</h3><div>Job Description<div><p><strong>Job Title:</strong> Service and Warehouse Coordinator</p><p><strong>Job Summary:</strong></p><p>The Service and Warehouse Coordinator plays a crucial role in ensuring the smooth operation of our service and warehouse functions. This dynamic position involves handling service-related calls from clients and staff, coordinating local and national service technicians, and maintaining the SBS warehouse to high standards of cleanliness, efficiency, and readiness. The role demands a high level of detail orientation, time management, and proactive planning to support various internal and external initiatives effectively.</p><p><strong>Position Responsibilities:</strong></p><p><strong>Warehouse Maintenance and Cleanliness:</strong></p><ul><li>Maintain a clean, organized, and safe working environment in the warehouse.</li><li>Coordinate regular cleaning schedules for the service shop and warehouse to ensure compliance with health and safety standards.</li></ul><p><strong>Service Coordination:</strong></p><ul><li>Receiving incoming service-related calls and coordinating appropriate responses.</li><li>Schedule and dispatch local and national service technicians to optimize efficiency and meet client needs promptly.</li><li>Coordinate with various departments, including Quoting, Order Entry, and Purchasing, to ensure seamless service delivery.</li></ul><p><strong>Internal Support:</strong></p><ul><li>Oversee the testing of machines prior to shipping and installation to ensure quality and functionality.</li><li>Collaborate with the sales team and clients to manage timing and site readiness for installations.</li><li>Assist with the picking, packaging, and shipping of orders to meet delivery schedules.</li><li>Organize carrier logistics to facilitate smooth transportation of goods.</li></ul><p><strong>Sales Department Support:</strong></p><ul><li>Plan and execute tasks according to sales initiatives as directed by the Operational Supervisor.</li><li>Assist the sales team with coordination and logistical support for various sales activities.</li></ul><p><strong>Company-Wide Support:</strong></p><ul><li>Coordinate van service and building maintenance to ensure operational efficiency.</li><li>Support marketing events by coordinating warehouse and service staff appropriately.</li><li>Follow up on customer issues to provide timely solutions and recommendations for equipment repair.</li><li>Report any mishaps, accidents, personal injuries, or sickness immediately to maintain a safe working environment.</li><li>Be available for potential weekend and evening on-call duties to address urgent service needs.</li></ul><p><strong>Additional Responsibilities:</strong></p><ul><li>Demonstrate flexibility and willingness to work overtime as needed to meet the demands of the role.</li><li>Proactively seek solutions to enhance service delivery and warehouse operations.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience in a service coordination or warehouse management role.</li><li>Strong organizational skills with an attention to detail.</li><li>Excellent time management and multitasking abilities.</li><li>Ability to work collaboratively with different departments and external vendors.</li><li>Strong communication skills, both written and verbal.</li><li>Ability to handle high-pressure situations with professionalism and efficiency.</li></ul><p><strong>Key Attributes:</strong></p><ul><li>Proactive and forward-thinking approach to problem-solving.</li><li>Strong commitment to maintaining a clean and efficient working environment.</li><li>Ability to adapt to changing priorities and manage multiple tasks simultaneously.</li><li>Customer-focused mindset with a dedication to delivering high-quality service.</li></ul><p><strong>Working Conditions:</strong></p><ul><li>Primarily based in the warehouse with occasional fieldwork required.</li><li>May require lifting and moving heavy obje- LocationCalgary, AB
- Salary$68,472.5YEAR annually
- Terms of employment Permanent employmentFull time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #ccfcc2c31
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