Discover jobs
Job Search
customer information service representative - retail Verified This job was posted directly by the employer on Job Bank.
Posted on July 02, 2024 by Employer details Premiumreal Technologies Inc.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Train staff. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Conduct public opinion and attitude surveys. Gather, research and prepare communications material. Initiate and maintain contact with the media. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Receive and log complaints. Explain procedures, risks and benefits to clients. Write and edit press releases, newsletter and communications materials. Answer clients' inquiries and provide information. Computer and technology knowledge: Salesforce. Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Social Media. Spreadsheet. Google Drive. LinkedIn. MailChimp. Zoho CRM. Electronic mail. Area of specialization: Communications. Digital media. Strategy. Technical support. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Quick learner. Screening questions: Are you willing to relocate for this position?. Experience: 1 year to less than 2 years.- LocationNepean, ON
- Salary$26.50HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Morning
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #2979746
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Train staff
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Conduct public opinion and attitude surveys
- Gather, research and prepare communications material
- Initiate and maintain contact with the media
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Write and edit press releases, newsletter and communications materials
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Salesforce
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Spreadsheet
- Google Drive
- MailChimp
- Zoho CRM
- Electronic mail
Area of specialization
- Communications
- Digital media
- Strategy
- Technical support
Additional information
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Quick learner
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-08-01
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Report a problem with this job posting
- Date modified: