receptionist
Posted on
June 29, 2024
by
Employer details
Beauty Valley Spa
Job details
*About us*
Beauty Valley Spa is Happy Valley Goose Bays one stop beauty shop; offering a relaxing environment for all things beauty: hair, nails, lashes, tanning, and more! We are a warm, welcoming, professional Spa & Salon, with a team full of highly skilled professionals dedicated to providing exceptional services in a welcoming environment.
Our work environment includes:
* Busy, Lively atmosphere
* Oppurtunities for growth and development
* Supportive and collaborative culture
* A commitment to exceptional customer service
\*\*Job Overview:\*\*
We are seeking a professional, organized, and friendly Spa Receptionist to join our team. The ideal candidate should have excellent communication skills as they will be the first of contact for our clients, ensuring a warm and friendly welcome. The candidate should manage appointments efficiantly, providing outstanding customer service. This role involves interacting with customers, handling inquiries, and supporting the sales team.
\*\*Responsibilities:\*\*
- Greet and welcome guests in a friendly and professional manner
-Show clients to their stylists, inform stylists about customers arrival and for what service
- Offer complimentary beverages to arriving clients
- Answer and direct phone calls, social media messages, emails, and walk-ins in a polite and efficient manner
- Assist customers and walk-ins with inquiries and provide information about products, promotions, or services
- Perform cashiering duties, handle cash transactions accurately
- Look after salon appointment schedule
- Take payments after clients schedule, prompt next appointment booking
- Conduct product demonstrations and upsell additional items
- Maintain a clean and organized, stocked up reception area, as well as tanning rooms, and washroom
- Assist with basic math calculations for transactions, and administrative tasks as needed.
- Coordinate with salon and spa staff to ensure smooth operations.
- Keep salon merchandising stocked up, clean, and well displayed
-Complete inventory for retail and service supplies, informing management when there is low stock
- Assist with preparation of service rooms as needed (i.e. Facials)
- Assist with cleaning technicians tools as needed.
-Load and operate dishwasher
-Fold laundry and put away as needed.
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\*\*Qualifications:\*\*
- Proficiency in English; bilingual proficiency is a plus
- Strong communication skills to effectively interact with customers
- Experience in sales, point of sale (POS) systems, and upselling techniques
- Knowledge of cashiering procedures and cash handling
- Ability to perform basic math calculations for transactions
- Previous experience in retail sales is preferred
This position offers an opportunity to work in a dynamic environment where customer service is key. If you are a proactive individual with excellent communication skills and enjoy engaging with customers in a busy environment, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: $16.00-$17.00 per hour
Benefits:
* Dental care
* On-site parking
* Store discount
* Vision care
Day range:
* Every Weekend
Shift:
* 8 hour shift
* Afternoon shift
* Day shift
* Evening shift
Education:
* Secondary School (preferred)
Experience:
* Customer service: 2 years (required)
Work Location: In person
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LocationHappy Valley-Goose Bay, NL
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Salary$16.00 to $17.00HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9343189740
- Happy Valley-Goose Bay, NL
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