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customer satisfaction representative Verified This job was posted directly by the employer on Job Bank.
Posted on July 08, 2024 by Employer details ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION
Job details
Education: Bachelor's degree. Work setting: Willing to relocate. Private sector. Tasks: Assist in the preparation of brochures, reports, newsletters and other material. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Address customers' complaints or concerns. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoint. Google Drive. Electronic mail. Type of experience: Call centre. Area of work experience: Community service organization. Specialization/experience (business sales and services): Distribution. Transportation/travel information: Willing to travel. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Tight deadlines. Work under pressure. Hand-eye co-ordination. Physically demanding. Own tools/equipment: Cellular phone. Computer. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available for shift or on-call work?. Are you willing to relocate for this position?. What is the highest level of study you have completed?. Experience: 2 years to less than 3 years. Other benefits: Free parking available. Learning/training paid by employer.- LocationMoncton, NB
- Salary$19.00 to $20.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Overtime, On Call, Flexible Hours
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- In-house position at the agency
- Source Job Bank #2989635
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
Work setting
- Willing to relocate
- Private sector
Responsibilities
Tasks
- Assist in the preparation of brochures, reports, newsletters and other material
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Address customers' complaints or concerns
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- Google Drive
- Electronic mail
Type of experience
- Call centre
Area of work experience
- Community service organization
Specialization/experience (business sales and services)
- Distribution
Additional information
Transportation/travel information
- Willing to travel
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Hand-eye co-ordination
- Physically demanding
Own tools/equipment
- Cellular phone
- Computer
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-08-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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