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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on August 17, 2024 by Employer details Red Arrow
Job details
*Customer Service Representative* Red Arrow is currently looking for a Customer Service Representative to join our team based out of our Red Deer Ticket Office. *This is a part-time position working approximately 20 hours per week. Shifts will be 5 days per week from 4:30 pm to 8:30 pm, with potentially a longer shift on Saturdays. Weekend availability is required.* *Wage: *$17.00 per hour Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a Customer Service Representative? This is a great opportunity to enter the transportation industry in a position that is both interesting and varied day to day. Exemplifying the Core Values of Red Arrow Motorcoach, you are a team player, you believe in providing outstanding customer service, and you respect others. If you are ready for a new career with a company that is enjoyable, respected, and filled with a culture that is positive and encouraging, this is your opportunity to be a proud member of Alberta?s finest transportation company, Red Arrow Motorcoach. *Primary Responsibilities:* * Quote fares and rates * Assist customers in planning travel times and routes * Make/confirm/change and cancel reservations * Process payments * Assist passengers with our online booking process * Greet passengers during check in process * Assist with inquiries and luggage storage * Safely embark and disembark coaches * Provide information on company policies * Perform a variety of office and cleaning duties *Desired Qualifications:* * Previous customer service experience * Numeracy * Oral communication skills * Ability to work well with others * Superior problem solving and decision making skills * Ability to search for and retrieve information * Ability to learn and retain large amounts of changing information * Proficient in Microsoft Office and use of a computer * Friendly, service-oriented personality * Flexible availability Job Types: Part-time, Permanent Pay: $17.00 per hour Expected hours: No more than 20 per week Benefits: * Employee assistance program * On-site parking Schedule: * Holidays * Monday to Friday * Weekends as needed Work Location: In person- LocationRed Deer, AB
- Workplace information On site
- Salary$17.00HOUR hourly
- Terms of employment Permanent employmentPart time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9409691746
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