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front desk clerk, hotel
Posted on August 26, 2024 by Employer details David Thompson Resort
Job details
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Staff accommodation provided. Room and board provided. Hotel, motel, resort. Rural area. Willing to relocate. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Organized. Reliability. Team player. Government programs: Recognized employer. Experience: Experience an asset. Other benefits: Other benefits. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition.- LocationBox 17Nordegg, ABT0M 2H0
- Workplace information On site
- Salary$17.00HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Shift, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 2 vacancies
- Source Job Bank #3055647
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Staff accommodation provided
- Room and board provided
- Hotel, motel, resort
- Rural area
- Willing to relocate
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
Benefits
Other benefits
- Other benefits
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until
2024-11-28
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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