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operations supervisor
Title posted on indeed.com - Operations and HUB Supervisor
Posted on September 04, 2024 by Employer details Loomis Express
Job details
Job Title: Operations and HUB Supervisor *OVERVIEW:* The Supervisor provides ?hands-on? proactive management of the employees and owner operators engaged in the daily delivery, pick up and handling of packages and freight, within prescribed policies and time frames. This position is responsible for the daily operations of Loomis Express/Canpar Express in Calgary Alberta. The Supervisor roles currently manages 30+ hourly warehouse staff and or owner operators and hourly drivers daily Monday to Friday. The scheduled hours for these positions can vary depending on *HUB/Warehouse supervisor* positions being *late afternoon to evening and or night hours *or*PUD/Driver supervisor positions of early AM to afternoon and or afternoon to evening hours Monday to Friday*. On occasions of vacation coverage and operational needs the hours may flex inside the range of the Calgary operations of Sunday to Friday. Competitive salary and benefits are offered to the applicant who can demonstrate strong leadership characteristics, proven dependability, resourcefulness, and customer service care. The successful applicant for this position will require the following skills and attributes: · Competent with Excel Spread sheet data analysis, Outlook 365, and Windows Word. · Strong communication and written skills · Excellent time management and organizational skills. · Confident critical thinker who can allocate labour resources to quickly address changing work flow and volumes throughout the shift. · Able to work in a fast paced and hectic work environment. · Able to multi task and problem solve in a team atmosphere to reach all goals and targets. · Able to lead and motivate large groups of employees to complete multi step tasks accurately and on time within a Unionized work environment This supervisor position reports to the Calgary Operations manager for direction, support and guidance. On the job training is provided as needed and follow up coaching/mentoring through face to face meetings with your manager and or conference calls are all part of the continuing onboarding that you will receive while working in this position. *MAJOR ACTIVITIES/RESPONSIBILITIES:* · Recruits, orients, trains, schedules, manages and recommends discipline/coaching and training for all operations staff. · Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results. · Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures. · Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, WCB reports, load quality), equipment management. · Ensures successful implementation & continued application of scanning technology. · Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff. · Ensures sufficient staff resources, materials and supplies on hand at all times. · Ensures warehouse is organized and set up for next shift. · Maintains equipment, in safe, efficient operating condition at all times. Schedules maintenance. · Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement. · Investigates employee concerns, prepares written replies and liaisons with the Manager, Employee Relations & Hub Manager re: final responses. · Establishes/maintains a proactive security program to safeguard the company?s physical assets. · Identifies/tracks/adjusts operation to meet delivery and pick up standards by auditing & measuring productivity (KPI). · Reorganize operations as necessary to meet operation changes & emergencies. · Addresses Customer complaints in a professional, expedient manner. · Performs other duties as assigned. *ACCOUNT- LocationCalgary, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Full time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9433679075
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