front desk agent
Posted on
September 09, 2024
by
Employer details
Mayfair Properties Ltd.
Job details
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and reservation management
Qualifications:
- Previous experience in guest services or hospitality preferred
- Bilingual skills (multilingual is a plus) to effectively communicate with diverse guests
- Strong customer service skills with a friendly and professional demeanor
- Knowledge of front desk operations and phone systems
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously with attention to detail
- Proficient in computer systems and software applications
We offer competitive pay rates and opportunities for career growth within our hotel. If you are a customer-focused individual with a passion for hospitality, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Pay: From $19.00 per hour
Schedule:
* 8 hour shift
* Weekends as needed
Work Location: In person
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LocationNanaimo, BC
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Workplace information
On site
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Salary$19.00HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9438876922
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