network infrastructure engineer
Title posted on indeed.com -
Network Engineer
Posted on
September 10, 2024
by
Employer details
EGATE Networks
Job details
*About us:*
EGATE Networks is a leading provider of managed network services, VoIP solutions and digital signage. Whether we?re an extension of a client?s existing IT team, or managing their outsourced IT structure, we?re customer obsessed and aim to provide best in class services. Our team is small but our impact is mighty!
*About the position:*
We?re growing and looking to add a *Network Engineer *to our team!
Reporting to our COO, the Network Engineer will act as a liaison between our Support and Engineering teams. The ideal candidate will take a self-directed approach to problem-solving, have a passion for technology, and have previous experience working with a wireless or ISP provider. If you?re the type of person who likes variety in their day-to-day role and enjoys providing a higher level of support to Enterprise customers, then we encourage you to apply!
*Responsibilities:*
* Keeps up to date on industry, and suggests efficiencies and best practices
* Accountable for ensuring the technical team is equipped and prepared to provide best-in-class support
* Responding to technical alert notifications on client servers and network appliances
* Creating and managing technical tickets
* Managing IT-related alerts and notifications
* Providing technical support services to Servers, Network Appliances, and End-Users
* Coordinating with other team members
* Evaluate new products and technologies for use internally or to offer to EGATE's clients
* Scheduled and ad hoc on-call assistance as required, both remotely and on-site at EGATE's data centres
*Requirements:*
* Minimum of 2 years of practical, hands-on network management
* Highschool diploma or relevant college program
* In-depth knowledge of network concepts, devices, and protocols
* Expert-level knowledge of industry network protocols
* Experience with network operating systems such as Cisco IOS and Juniper
* Experience configuring and managing firewalls such as Cisco ASA/FTD, Palo Alto Networks PAN-OS, and Fortinet, FortiOS
* Creative problem solver with solid troubleshooting skills
* Customer service orientation
* Applicants must be proficient in English communication, both written and verbal, to effectively collaborate with cross-functional teams and articulate complex technical concepts to non-technical stakeholders.
*Nice to have:*
* CCNA, CCIE, CCNP designations
*Why EGATE:*
* We?re big believers in continuous learning and support our employees? professional development
* Competitive compensation, including paid vacation and sick days, Health Spending Account
* Small, friendly office environment with free beverages
* Accessible by transit, with free parking onsite
* Company social events, including birthday celebrations and team outings
Interested applicants should submit their resumes for consideration. Our hiring process includes a screening call, two interviews, a technical assessment, and background/reference checks. While we value every candidate?s interest, only qualified candidates will be contacted.
EGATE is an inclusive work environment and as such has a workplace accommodation policy in place; if you require any accommodation, please advise in your application so we may coordinate.
Work Location: Office (in-person)
Job Type: Full-time
Pay: $90,000.00-$110,000.00 per year
Benefits:
* Casual dress
* Company events
* Dental care
* On-site parking
* Paid time off
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Toronto, ON M3A 2P8: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Do you have experience working with Cisco?
* Do you have experience working with DSL?
Experience:
* Technical support: 2 years (required)
Language:
* French (preferred)
Licence/Certification:
* Class G Licence (preferred)
* VoIP (preferred)
* CCNA (preferred)
Work Location: In person
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LocationToronto, ON
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Workplace information
On site
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Salary$90,000 to $110,000YEAR annually
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9440889325
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