lending services officer
Title posted on CareerBeacon -
Specialist, Lending Services - Tahoe
Posted on
September 12, 2024
by
Employer details
Scotiabank
Job details
Requisition ID: 206739Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Senior Specialist, Lending Services Purpose of Job Contributes to the overall success of the Lending Services Business unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Is this role right for you? In this role you will: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Leads and drives an excellent customer experience by taking responsibility for and ensuring the successful implementation of new accounts, products & services, loan fulfillment for new and existing client relationships as directed by Banking partners. Preparation, validation, and execution of required products, services, and security documentation to ensure accuracy and completeness as required for/from Banking partners. Active participation in end to end and Pulse huddles to help resolve issues and raise concerns where partner cooperation is required to ensure an exceptional client experience, and drive deals and business. Adhere to established Service Level Agreements (SLAs) create excellent fulfilment experiences for our clients and Banking partners. Maintains a high degree of relevant, up-to-date knowledge and understanding of appropriate products, processes and policies, including completing internal training to maintain expertise, and reviewing all news items, processes, and related publications. Participates as active partners, and initiates changes by working with stakeholders, and business lines to resolve issues, remove roadblocks, reduce costs and improve services. Responds promptly and effectively to fulfillment inquiries, concerns and complaints from Banking partners, through the ability to: Resolve fulfillment issues and reduce business and client impact with the direction of the manager as required, to provide a high level of service to our clients. Analyze situations and present sound recommendations and decisions to overcome any obstacles, and escalate, and facilitate the decision-making process as required. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. Reviews authorizations (including syndications) for deals to execute the requirement of new accounts, new products & services, and loan fulfillment. Operates independently day-to-day within assigned authorities/limits. Reviews high volume of non-standard/collateral documentation to support credits. May act as the main point of contact for day-to-day fulfilment activities (including discussions with legal counsel), and will provide superior service and support to our business partners. Fosters an environment that promotes quick and flexible support, while mitigating risk by recognizing and identifying knowledge gaps, and new opportunities for cost savings and operational improvements. Business Units supported are but n
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LocationMississauga, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2111522
Advertised until
2024-10-11
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