business development manager
Title posted on CivicJobs.ca -
Manager, Business Services
Posted on
September 19, 2024
by
Employer details
City of North Vancouver
Job details
The Corporation of the City of North VancouverManager, Business ServicesRegular Full TimeThe City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be ?The Healthiest Small City in the World?, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City. The City of North Vancouver?s Real Estate, Facilities and Economic Development Department has an exciting opportunity for a regular full time Manager, Business Services. We are looking for a results-oriented professional responsible for the leadership and delivery of development, implementation and evaluation of services to the business community. Reporting to the Manager, Economic Development, this position will be responsible for managing a team of business services staff within the Real Estate, Facilities and Economic Development Department including staff operating the business licensing at City Hall. The successful incumbent will be accountable for liaising with the business community including ensuring satisfaction and service levels, overseeing business licensing administration, issuing selected business permits/authorizations (including liquor and cannabis licences), taking payments and scheduling inspection activities. Additional duties and responsibilities include: assigning, reviewing, coaching and evaluating the work of staff; providing guidance and direction to staff at critical decision points; participating in labour and employee relations matters; innovating and developing service delivery improvements to the City's business, development and construction administration process and planning review processes; establishing and monitoring key performance indicators (KPIs); internal process review, improvement and maintenance and identifying bottlenecks, trends, emerging process issues and addressing same. The ideal candidate will have a strong understanding of all facets of City business services from licensing and permits through to advisory services, proven leadership skills and staff management experience, superior interpersonal and customer service skills, political acumen and a track record of working effectively in a public oriented and collaborative working environment. This position will exercise considerable independent judgement in dealing with the business community and the general public regarding a broad range of business enabling services. Performs other related work as required. A Bachelor?s degree in a related discipline (e.g. Planning, Economic Development, Business Management or Public Administration) supported by courses in Local Government Administration and considerable experience with municipal land and economic development processes or an equivalent combination of training and experience is required. Formal training in change management, data analysis and/or information technology is considered an asset. Experience with MS Office is required. During the recruitment process, applicants will be requested to provide a current Police Information Check (PIC). We offer an attractive remuneration and benefits package for this exempt position, including a compressed work schedule. The salary range is $92,712 to $109,056 annually (2024 rates). If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply online through the Career Portal at www.cnv.org by Thursday, October 3, 2024. Thank you for your interest in the City of North Vancouver. We respectfully acknowledge that we live and work on the traditional and unceded territories of the S?wx? wú7mesh (Squamish) and S?l? ílw?ta? (Tsleil-Waututh) Nations. The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial. Posting: 2024- 0143September 19, 2024
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LocationNorth Vancouver, BC
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Workplace information
On site
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Salary$97,712YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#98111
Advertised until
2024-10-03
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