Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Pre-flight documentation
-
Relay messages to operations control and downline stations
-
Maintain work records and logs
-
Process bills of lading, cargo manifests or other documents
-
Trace missing baggage and/or cargo shipments
-
Weigh cargo items
-
Answer telephone and relay telephone calls and messages
-
Assist clients/guests with special needs
-
Clerical duties (i.e. faxing, filing, photocopying)
-
Help customers plan travel time and routes
-
Make, cancel and change flight reservations
-
Prepare and issue tickets and receipts
-
Process money, cheques and credit/debit card payments
-
Provide customer service
-
Work with minimal supervision
Credentials
Certificates, licences, memberships, and courses
-
Restricted Radio Operator's Licence
Experience and specialization
Computer and technology knowledge
-
Central reservation system (CRS)
-
Database software
-
Multi-line switchboard
-
Spreadsheet
-
Internet
Type of experience
-
Airline reservation
-
Airport ticket sales
-
Baggage check-in
-
Call centre
-
Cargo check-in
-
Sales and marketing
-
Travel agency
Additional information
Transportation/travel information
-
Own transportation
-
Own vehicle
-
Public transportation is not available
-
Travel expenses not paid by employer
-
Valid driver's licence
Weight handling
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Vision care benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.