order clerk - customer services
Title posted on Jobillico -
Order Desk Clerk
Posted on
September 25, 2024
by
Employer details
Thomson Tremblay inc.
Job details
<p><strong>Order Desk clerk</strong></p><p></p><p>We are looking for an <strong>Order Desk Clerk</strong>. This is a full-time contract with the possibility of permanence and benefits.</p><p><strong>Location:</strong> Saint-Leonard</p><p><strong>Salary:</strong> Between $21 and $24 depending on experience</p><p><strong>Hours</strong>: 8am. to 5pm., Monday to Friday. Free parking on site.</p><p><strong>Tasks :</strong></p><ul><li>Take customer orders (by phone or fax)</li><li>Invoice orders shipped to customers</li><li>Manage specific customer needs in collaboration with the Customer Service Coordinator</li><li>Follow up to ensure orders are prepared and products are available for next day shipment.</li><li>At the request of the customer and the needs, make the request to the quality control</li><li>Make the list of deliveries for our trucks</li><li>Complete the appropriate form when returning merchandise and submit it upon shipment</li><li>Perform inventory corrections</li><li>Contact customers to report order delays or other specific issues</li><li>Filing packing slips, order taking sheets and invoices</li><li>Make sure to file all customer information in their respective files</li><li>Clerical and administrative support</li><li>Archiving and organization of customer files</li><li>Reception of complaints and customer feedback to communicate it to the quality department</li><li>All other duties related to the position.</li></ul> <br> <p><strong>Requirements</strong>:</p><ul><li><strong>Bilingualism is required</strong> (French and English). <em>As this position requires frequent interactions with international trading partners, the English language will be used daily at an advanced level.</em></li><li>A good knowledge of Microsoft Office Suite</li><li><strong>College diploma in Administration</strong></li><li><strong>Relevant experience of 2 to 3 years</strong></li><li>Judgment, interpersonal skills, courtesy, diplomacy, sense of organization, patience, versatility.</li></ul>
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LocationSaint-Léonard, QC
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Workplace information
On site
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Salary$21.00 to $24.00HOUR hourly
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14565312
Advertised until
2024-10-24
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