telecommunications technician
Title posted on CareerBeacon -
Community Technician, Consumer Service Technician, Bell Aliant
Posted on
September 28, 2024
by
Employer details
Bell Canada
Job details
Req Id: 419480 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. Be a critical part our Customer Operations team, which delivers world-class service and maintains thriving relationships with Bell customers. You will gain valuable experience and insights that you'll use to address inquiries and concerns, provide technical assistance, process orders and service requests, manage customer accounts and ensure overall customer satisfaction. As part of our team, will be at the heart of our customers' experiences. DescriptionConsumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.Education RequirementsA High School Graduation Certificate combined with one (1) year of completed post secondary education at a recognized learning institution in good academic standing.OR A High School Graduation Certificate combined with:One (1) year of continuous related field work experience as a technician in a communications technology firm/departmentOr one (1) year experience in a skilled trades positionAbility Requirements of the PositionPhysicalClimb poles on a daily basis (using ladders, spurs and other tools)Good color visionLift heavy equipmentWork effectively aloftSkills/KnowledgeCommunication skills - verbal and writtenComputer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft WordCustomer service skillsDealing with ambiguityProblem solving skillsOtherSuccessful completion of physical abilities test (as per job demands matrix) may be a requirement of the jobFlying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirementTravel using various modes of transportation in all kinds of weatherValid Driver's LicensePreferred QualificationsA passion for customer serviceHigh manual dexterity, able to work with variety of hand toolsHaving a strong interest in technologyExperience in sales or customer serviceAgility and ability to adapt in a changing environmentTo facilitate the process, please attach your transcripts and diplomas to your application#EmployeeReferralProgramAdditional Information:Position Type: UnionJob Status: Regular - Full TimeJob Location: Canada : Nova Scotia : Sherbrooke Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)Application Deadline: 10/12/2024For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specifi
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LocationSherbrooke, NS
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- Source
CareerBeacon
#2105477
Advertised until
2024-10-28
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