support services manager
Title posted on Monster -
Customer Support Manager
Posted on
September 27, 2024
by
Employer details
Sage
Job details
Customer Support Manager
Job Description:
The Bilingual Customer Support Manager will be responsible for developing and delivering quality support with key focus on customer and partner satisfaction. This position requires a passion for problem solving and process improvement, a deep understanding of software technologies, finance, and the ability to learn new concepts quickly.
*This is a hybrid role - 2/3 days in office*
This is a Bilingual (Fully fluent in English and French) role
Key Responsibilities:
• Drive resolution and provide leadership to analysts in delivering superior service to ensure customer success
• Work closely with Senior Management to evaluate current processes and systems and
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LocationToronto, ON
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Workplace information
On site
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SalaryNot available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Monster
#6B70CE0CF52647C78BEDAA1124083E9F
Advertised until
2024-10-28
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