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customer service clerk Recruitment agency

Posted on October 15, 2024 by Employer details Davidson Contract Services

Job details

  • LocationGuelph, ON
  • Workplace information On site
  • Salary23.00 to 26.00 hourly (To be negotiated) / 40 to 44 hours per week
  • Terms of employment Term or contractFull time
  • Day, 08:00 to 16:00
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Permanent placement opportunity
  • Source Job Bank #3118957

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Trucking firm

Responsibilities

Tasks

  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Answer clients' inquiries and provide information
  • Conduct training sessions
  • Professionalism in customer service
  • Suggestive selling
  • Contact potential customers by phone
  • Provide customer service
  • Plan and oversee Webinars
  • Explain features when purchasing or selling for clients

Experience and specialization

Type of product

  • Truck

Computer and technology knowledge

  • Salesforce
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS PowerPoint
  • Zoho CRM

Area of specialization

  • Customs services

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Benefits

Other benefits

  • Free parking available

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-11

Important notice: This job posting is advertised by a recruitment agency on behalf of the employer. The agency acts as an intermediary between Job Bank and the employer. The Government of Canada has taken steps to make sure this job posting is accurate and reliable but cannot guarantee its authenticity.

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Job market information

customer service clerk NOC 64409 Kitchener–Waterloo–Barrie Region
Median wage Help -
19.47 $/hour

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