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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on October 11, 2024 by Employer details Peridot Supply
Job details
*About us* Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. *Objectives* A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The Customer Service Representative is a pivotal position and is responsible for a variety of job functions. This person is the main contact point and is an important representative of our company. *Duties and Responsibilities* * Responsible for coordinating order entry functions, order confirmations and delivery dates with customers and shipping dept. * Develop and manage customer relationships in conjunction with the sales group. * Become the primary inside contact for customer inquiries relating to stock availability, unit pricing, ship dates, product information etc. * Provide excellent customer service face to face, by phone and by email. * Check inventory records to determine availability of requested merchandise and place inventory orders to fulfill order and replenish inventory. * Maintains product knowledge by attending educational workshops, reviewing manufacturers publications. * Contributes to team effort by accomplishing related results as needed. *Qualifications and Requirements* * 1+ years experience in the Roofing / Building Envelope industry is a strong asset * Accurate and efficient data entry skills are essential. * A quick learner and ability to communicate with a diverse clientele group. * Excellent communication skills both verbal and written. Job Type: Full-time Pay: $50,000.00-$70,000.00 per year Benefits: * Dental care * Extended health care * Paid time off * RRSP match * Vision care Schedule: * 8 hour shift Work Location: In person- LocationDorchester, ON
- Workplace information On site
- Salary$50,000 to $70,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9483627815
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