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customer service adviser
Title posted on Monster - Customer Service Representative
Posted on October 25, 2024 by Employer details PFSL Investments Canada Ltd
Job details
What You Will Do: The Customer Service Representative (CSR) is responsible for providing exceptional service to clients by handling inquiries, resolving issues, and ensuring customer satisfaction. The CSR will manage client interactions via phone, email and face-to-face while adhering to company policies and industry regulations. Responsibilities:Build and maintain client relationships Assist clients with account management, transactions, and troubleshooting Follow up with clients to ensure their concerns are addressed and issues resolved satisfactorily Update client information and ensure data accuracy Ensure compliance with regulatory standards Maintain detailed records of client interactions and transactions Qualifications:A minimum of 3 years in client/customer-facing roles Excellent verbal and written communication skills High level of time management and organizational skills Ability to handle stressful situations and maintain professionalism Strong problem-solving skills and- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #SD4hL6VVHa
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