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police station clerk
Title posted on CivicJobs.ca - Clerk Typist III
Posted on October 29, 2024 by Employer details Vancouver Police Department
Job details
Vancouver Police DepartmentClerk Typist IIICOMPETITION: #24132-50176596SECTION: Public Service Unit, Information Management SectionSTATUS: Temporary full-timeDURATION: Approximately six months (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)LOCATION: Will vary between 3585 Graveley and 2120 CambieHOURS OF WORK: Monday to Friday, 9:00 a.m. to 5:00 p.m.SALARY: Pay Grade 21 - $29.20 to $34.30 per hourCOMPETITION END DATE: Friday, November 8, 2024 Responsible for providing customer service at VPD front counters, including access, security, processing found property, Police Information Checks (PIC), minor crime report-taking, and fingerprinting.ESSENTIAL DUTIESProvides general information and/or referrals to the public and outside agencies Manages customer inquiries and determines the type of police service required Receives, logs, and distributes courier and other property dropped off to counter Returns driver licences to owners who have received driving suspensions Monitors security of building: signs visitors in and out and issues building tags/ ICT 2FA cards Takes minor crime reports including found and lost property Process, tags, and returns found property Rolls accurate ink and electronic fingerprints impressions Conducts queries through various police databases Provides various front counter services, including booking appointments, in-taking applications, and processing payments Ensures compliance with Payment Card Industry (PCI) standards Mentors and trains staff for triage role Participates in the annual mandatory high-stress debrief program Other related duties and responsibilities as assignedKNOWLEDGE, SKILLS, AND ABILITIESRequired:Working knowledge of PRIME/Versadex Working knowledge of Excel, Word, Outlook Ability to handle cash Excellent customer service Ability to deal tactfully with the general public Experience working with computer peripherals (CD/DVD burner, scanner, printer) Ability to maintain effective working relationships in a team environment Ability to work independently Ability to manage time effectively Ability to multi-task Good organizational skillsPreferred:Working knowledge of Intelliscreen Knowledge of the VPD organizational structure Working knowledge of the rules, regulations, policies, and procedures that govern the activities of the UnitEXPERIENCEExperience operating cash register, debit/credit machine, and handling cash Previous customer service experienceEDUCATIONRequired: Grade 12 Preferred: Training or experience in a similar field or related to the tasks performed OTHER REQUIREMENTSValid BC Driver?s licence All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as requiredSELECTION PROCESSShortlisted candidates will be required to participate and successfully pass clerical testing in keyboarding skills (min. 45 wpm), data entry (6000 kph), and Microsoft Word and Excel in order to move forward to the interview stage. NOTE: This position falls under the jurisdiction of Teamsters Local 31. Applicants should submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. on the closing date. The competition number must be indicated in the subject line of the email.THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYEE- LocationVancouver, BC
- Workplace information On site
- Salary$29.20HOUR hourly
- Terms of employment Term or contractFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CivicJobs.ca #99114
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