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information technology (IT) analyst
Title posted on Monster - Analyst IT - Level 3-Daily
Posted on October 31, 2024 by Employer details eTeam Inc.
Job details
Job title:- Application Production Support Location:- Montreal, QC Duration:- 12 Months Job Description: The APS Analyst ("Support Analyst") is responsible and accountable for daily support and health of the production environment for multiple applications in ALMT APS. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed. The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the- LocationMontréal, QC
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #24-247518-471-2
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