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supervisor, shipping and receiving
Title posted on CareerBeacon - Supervisor Home Delivery
Posted on November 05, 2024 by Employer details Voilà
Job details
Requisition ID: 185924 Career Group: Distribution Centre Management Job Category: E-commerce Planning Travel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA) Province: Alberta City: EdmontonLocation: 4007 Edmonton SpokePostal Code: T6W 1A3 Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group's world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voilà will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.? DescriptionShifts are Wednesday, Thursday, Friday and Saturday from 3 AM - 1PM Support continuous improvement effort by utilizing customer service feedback and routing analysis Partner with Training Specialist to understand the strengths and opportunities of teammates moving from In-Class to On The Job to ensure their performance is managed Support and partner with Fleet Solutions Manager to ensure fleet availability and safety. Routinely review the performance data for their team to ensure their teammates hit their performance metrics Accountable for 'On Time Delivery' (95%+) metric Accountable for (50+) Net Promoter Score Accountable for a Driver Safety Score of (95%+) Responsible for partnering with HR regarding progressive disciplinary process Tasked with managing the route paperwork Manage timecards Supervisor will ensure all incidents are logged and shared with the respective parties Confirm teammates are operating the appropriate manual handling principles and adhere to the health & safety protocols Ensure Teammates are up-to-date on training course completions Liaise regularly with cross-functional teams to support on time departure What you have to offer: Minimum of 3-5 years' experience in transportation and or logistics field including experience in a leadership role with a high focus on customer experience/satisfaction Home Delivery experience (business to customer) in an e-commerce environment an asset Post-Secondary education in a business-related field A combination of relevant education and experience may be considered. Strong knowledge of Employment Standards Legislation Excellent Analytical and Problem-Solving abilities. Advanced skill level in MS Excel; MS Access is considered an asset. Experience in effectively managing a large team Excellent interpersonal and communication skills; with the ability to interact with all levels of the organization and external parties. Class 5 driver's license (non GDL), ability to travel within the Alberta and across Canada Distribution facility experience We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy. We look forward to discussing the specific compensation details relevant to this position role with candidates who are selected to move forward in the recruitment process. Our Total Rewards programs goes well beyond your paycheque: Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment- LocationEdmonton, AB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2117646
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