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assistant manager - retail
Title posted on indeed.com - Assistant Manager
Posted on November 02, 2024 by Employer details iSaute
Job details
*iSaute is: *An indoor adventure Park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, virtual reality games, and more ? all under one roof. *Ideal Candidate:* A thoughtful leader who is detail-oriented and possesses excellent organizational, communication, interpersonal skills and abilities. A growing leader who will support the General Manager and deliver an excellent Guest experience. *Summary of Position:* The Assistant Manager supports the General Manager in managing the day-to-day operations of a Park, including all HR and purchasing responsibilities and supporting the team to achieve business goals. *Responsibilities*: *Help to oversee all Finance and Business Aspects of the Park* * Assist the General Manager in managing the P&L for the Park and identifying ways to grow the business and manage operations costs * Proactively review the GM dashboard results weekly and identify opportunities and risks * Assist the General Manager with monitoring cash handling processes and spot check for accuracy: audit financials weekly * Manage all inventories and place orders as needed (clothing, socks, hats, cleaning supplies, and office supplies) *Personnel Management* * Assist General Manager with creating Manager and Team Member schedules and ensure proper staffing on all shifts; address staffing challenges as needed * Help hire, train and develop Park Team Members; Provide ongoing training and direction as needed. * Perform all Park level HR tasks (new hire paperwork, orientation, training, performance reviews, maintaining employee files) *Guest Services* * Proactively engage with Guests to gather feedback; Own Guest satisfaction. * Help oversee or assign somebody to oversee all front of house activities including, cashier performance, cash management, Guest check-in process, Guest concerns and safety and cleanliness throughout the lobby area * Help develop and maintain a customer service culture throughout the Park *Marketing* * Help oversee Event Manager/Coordinator and Party Hosts and ensure all events are executed seamlessly * Go out into the community monthly to build relationships with local businesses and organizations *Maintenance/Safety* * Help monitor overall Park safety and cleanliness; ensure company policies and standards are practiced by all Team Members * Oversee or assign somebody to oversee all Court Monitors and back of house activities including, safety inspections, equipment maintenance, cleaning schedules and repairs * Master all technology and systems in your Park; know what to do if an issue arises * Must be fluent in the emergency and evacuation plans for your Park *Other* * Attend mandatory meetings and trainings. * Other duties as assigned. *Expectations:* * First-aid, CPR and AED certified preferred * Serve as a champion and role model for the Company?s Core Values and Mission/Vision/Values statement in everything you do. * Be PRESENT in your Park * Demonstrate management/leadership skills -Ability to lead, motivate and inspire a team * Ensure GM or AM is scheduled to work during all hours of operations, where possible * Communicate clearly and effectively * Maintain a strong presence and ability to influence/enforce proper behaviors * Demonstrate sound decision- making skills * Go above and beyond in providing exceptional Guest experience * Demonstrate maturity in all interactions. * Must be available to work nights, weekends and holidays. * Ability to work in a fast-paced and high energy environment *Keys to Success:* * Consistently performs in alignment with, and foster a culture throughout the Park with Company Core Values and Mission/Vision/Values statement. * Support General Manager to meet and/or exceed Park monthly financial goals. Contribution to business growth * Successful completion of HR related tasks * Collaborate with General Manager to develop Park Team Members. * Maintain a safe and clean Park. * Ensure First-aid, CPR and A- LocationKirkland, QC
- Workplace information On site
- Salary$20.00 to $24.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9512312876
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