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customer service representative - call centre

Title posted on indeed.com - Customer Service Representative

Posted on November 11, 2024 by Employer details Poke Monster Masson

Job details

*Overview* Poke Monster Masson is looking for friendly, reliable team members to join our Quebec location. In this dynamic role, you'll be responsible for greeting customers, taking orders, assembling fresh poke bowls, and ensuring smooth, high-quality service. Ideal candidates are passionate about customer service, have a strong work ethic, and are excited to work in a fast-paced environment. If you enjoy food prep, interacting with customers, and being part of a vibrant team, we?d love to hear from you! *Join us in creating fresh, delicious meals and a welcoming experience for our guests!* *Duties* * Greet customers warmly, assist with menu choices, and accurately take and process orders. * Prepare and assemble poke bowls following recipe guidelines, ensuring quality, presentation, and portion control. * Handle payments, operate the POS system, and ensure accurate transactions. * Maintain cleanliness and organization in both the front counter and kitchen areas, following health and safety standards. * Stock and replenish ingredients, utensils, and supplies as needed throughout the shift. * Collaborate with team members to ensure efficient, timely service and a positive customer experience. * Handle customer concerns professionally and communicate any issues to the manager. *Qualifications* * Previous experience in a fast-food, restaurant, or customer service role is an asset. * Ability to work efficiently in a fast-paced environment and handle multiple tasks. * Strong customer service skills with a friendly and positive attitude is a must. * Team-oriented mindset with good communication skills. * Ability to stand for extended periods and perform physically active tasks (e.g., chopping, lifting supplies). * Flexibility to work various shifts, including evenings, night shifts and weekends. Join us in delivering outstanding service that makes a difference! Job Type: Full-time Pay: $15.75 per hour Additional pay: * Tips Schedule: * Day shift * Evening shift * Every Weekend * Holidays * Monday to Friday * Morning shift * Night shift Application question(s): * Are you willing to work night shifts until 3am? Are you looking for Full time or Part Time? Are you able to lift weights from 25lbs to 45lbs? Language: * French (preferred) Work Location: In person Expected start date: 2024-12-30