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user support technician

Posted on November 13, 2024 by Employer details HeyRam Consulting Ltd.

Job details

  • LocationCalgary, AB
  • Workplace information On site
  • Salary35.50 hourly / 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • In-house position at the agency
  • Source Job Bank #3151101

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2025-01-12

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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HeyRam Consulting Ltd.

  • Employment services
  • 5 job postings advertised
  • Small business (under 5 employees)
  • 7 business locations
  • View business profile

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Job market information

user support technician NOC 22221 Calgary Region
Median wage Help -
35.39 $/hour

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