loan officer
Title posted on indeed.com -
Payday Loan Officer
Posted on
November 14, 2024
by
Employer details
Golden Equity Properties
Job details
*Position Overview:*
Golden Equity is seeking a dedicated and customer-focused *Payday Loan Officer* to join our team. This role is essential in assisting tenants and community members with payday loan services, helping them manage their immediate financial needs while adhering to company policies and regulatory guidelines. You will act as a resource for residents who require financial assistance, providing clear communication and offering responsible lending options.
*Key Responsibilities:*
* *Loan Application Processing:* Review and process payday loan applications from tenants and eligible individuals, ensuring all required documentation is complete and accurate.
* *Customer Consultation:* Provide information on payday loan terms, conditions, and repayment schedules, ensuring residents fully understand the loan process and their obligations.
* *Financial Assistance:* Assess the financial situation of applicants, including evaluating income, employment status, and existing debts, to determine loan eligibility.
* *Regulatory Compliance:* Ensure all payday loan transactions are processed in full compliance with Ontario?s payday loan regulations and other relevant laws, maintaining accurate records and proper documentation.
* *Collection Support:* Work with clients to facilitate timely repayment of loans, and assist in developing payment plans for residents who face financial hardship or difficulty.
* *Customer Service:* Build strong relationships with tenants and prospective clients, providing a high level of customer service, addressing concerns, and offering solutions to help them manage their financial needs.
* *Risk Management:* Identify potential risks or fraud and take proactive steps to mitigate them. Ensure that loan limits and terms align with company policies and legal guidelines.
* *Collaboration with Property Management Team:* Coordinate with the property management team to provide seamless support to tenants who may need financial assistance for rent payments or other housing-related expenses.
* *Reporting & Documentation:* Maintain accurate records of all loan transactions, payments, and customer interactions, ensuring that all files are up to date and compliant with company policies.
*Requirements:*
* *Education:* High school diploma or equivalent (post-secondary education in finance, business, or a related field is an asset).
* *Experience:* Minimum of 1-2 years of experience in financial services, payday loans, or customer service. Experience working in the property management industry is a plus.
* *Skills & Qualifications:*
* Strong understanding of payday loan products and the regulations governing them in Ontario.
* Excellent communication skills, both verbal and written, with the ability to explain loan terms clearly and professionally.
* Ability to assess financial situations and make sound lending decisions.
* Strong organizational skills and attention to detail.
* Proficient in the use of loan management software and Microsoft Office Suite.
* Knowledge of rental assistance programs and familiarity with tenant needs in a residential setting is an asset.
* Ability to handle sensitive financial matters with discretion and confidentiality.
* Fluent in English
*What We Offer:*
* Competitive salary and performance-based incentives.
* Comprehensive benefits package (health, dental, vision)
* Ongoing training and career development opportunities.
* A supportive work environment with opportunities for growth within the company.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
* Dental care
* Extended health care
Schedule:
* Monday to Friday
Work Location: In person
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LocationToronto, ON
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Workplace information
On site
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Salary$50,000YEAR annually
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9527928202
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