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customer service representative - call centre
Title posted on indeed.com - Customer Service Representative
Posted on November 18, 2024 by Employer details Cash 4 You Corp.
Job details
*| Who we are* *We are passionate about growth and looking to expand our CSR (Lending Specialist) team to exceed our financial milestones. *One of Canada?s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online. *| Key Job Expectations* CSR?s work in a challenging, high change environment. There is no typical day ? that?s part of the challenge, and the fun. On any given day, you?re expected to: * Meet or exceed business goals and performance objectives * Identify the ?details? that others miss, and take pride in accuracy of data and business records * Process transactions for customers, manage risk and resolve accounts * Work as part of a team, including weekends and holidays as needed or scheduled *| Required Qualifications* If you enjoy a fast-paced work environment and consider yourself upbeat and a good listener, working as a Lending Specialist may be an ideal place to start your career in financial services. Our CSRs have: * 3+ years of experience in any or a combination of the following: interacting with customers, assessing and meeting the needs of customers, solving customer problems, experience in a retail or the financial services industry * Experience navigating multiple computer systems, applications, and utilizing search tools to find information * Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies * Experience leveraging customer relationships to offer products and services with a high customer service focus Job Types: Full-time, Permanent Schedule: * 8 hour shift * Monday to Friday * Weekends as needed Work Location: In person- LocationKingston, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9532266638
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