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claims adjuster - insurance
Title posted on CareerBeacon - TD Insurance - Bilingual (Eng. Fre.) Residential Field Claims Specialist - Private Client Advice, High Net Worth Clients
Posted on November 20, 2024 by Employer details TD Bank
Job details
Work Location:Saint John, New Brunswick, CanadaHours:35Line of Business:TD InsurancePay Details:N/A - N/A CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Department OverviewTD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.Job DescriptionReporting to the Senior Manager, Private Client Advice Claims; the Claims Specialist is responsible for the investigation, evaluation and timely resolution and service of High net worth clients claims. Using expert knowledge to handle complex, high profile claims requiring extra care and attention to resolve which may involve litigation and environmental issues . You will be required to meet clients/witnesses etc. to obtain statements and/or negotiate claims on site on behalf of TD Insurance. This role contributes to the legendary customer experience, maintaining high regard for quality and personalized service for a high net worth client segment. You will work collaboratively with internal and external partners to ensure all claims are appropriately managed and resolved, while mitigating risks and escalations and valuing speed and accuracy.Additional accountabilities include but are not limited to the following:Use expert knowledge to handle complex, high risk claims that typically take over a year to resolve.Apply claims management principles and procedures in order to manage claims costs and leakageIdentify potential fraudulent claims and handle according to organizational processes/proceduresWork with claim management vendors to maintain service standardsAct as a subject matter expert in their area of expertise to increase knowledge base within claimsSupport the timely and accurate completion of business processes and proceduresProtect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryEnsure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulationsActively manage relationships within and across various business lines/ corporate and/or control functions- LocationMontréal, QC
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2078698
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