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business general manager
Title posted on indeed.com - General Manager
Posted on November 14, 2024 by Employer details Miami Fades Inc.
Job details
*Position Summary* The General Manager will oversee the daily operations of Miami Fades, ensuring a top-tier customer experience while managing staff, resources, and business goals. This role requires a strategic thinker with strong interpersonal skills, capable of maintaining a motivated team and achieving operational efficiency. The GM will lead efforts to grow revenue, enhance community engagement, and ensure Miami Fades remains at the forefront of the grooming industry. *Key ResponsibilitiesOperational Leadership* ? Manage day-to-day operations, including scheduling, staff oversight, and resource allocation, to meet business goals. ? Lead and mentor a team of barbers and support staff to deliver excellent customer service, ensuring they uphold Miami Fades? standards. ? Develop and implement operational strategies to enhance customer satisfaction and drive revenue growth. ? Oversee inventory and vendor relationships to maintain supply levels and control costs. ? Conduct regular performance reviews and address employee concerns in alignment with company policies. *Customer Loyalty and Membership Program* ? Promote the Miami Fades Vault Membership Program, encouraging customer loyalty and overseeing initiatives to retain and grow the client base. ? Manage customer feedback professionally, taking steps to resolve issues promptly and improve service quality.*Community Engagement* ? Represent Miami Fades in the local community, attending events and building partnerships that enhance brand loyalty and visibility. ? Encourage team involvement in community initiatives, positioning Miami Fades as a supportive community hub. *Training and Staff Development* ? Implement ongoing training programs to enhance barbers? skills in customer service, product knowledge, and Miami Fades? signature techniques. ? Foster a supportive environment focused on team growth, professional development, and continuous improvement. *Adaptability and Innovation* ? Stay updated on industry trends and competitor activities, adapting strategies to keep Miami Fades competitive and innovative. ? Act as a catalyst for change, continuously seeking ways to improve services, operations, and customer experiences. *Leadership and Culture-Building* ? Create and maintain a positive, inclusive team culture that aligns with Miami Fades? mission of diversity and community engagement. ? Model professional behavior and Miami Fades? core values, inspiring trust and motivation among team members. *Qualifications* ?Education: Bachelor?s degree in Business Administration, Management, or a related field (preferred but not required). ? Experience: Proven experience as a General Manager, Operations Manager, or similar role in a retail or service environment. ? Leadership Skills: Strong ability to lead, mentor, and motivate a team effectively. ? Customer Service Excellence: Demonstrated commitment to delivering and managing exceptional customer service. ? Financial Acumen: Knowledge of budgeting, financial analysis, and inventory management. ? Communication: Exceptional interpersonal and communication skills. ? Industry Knowledge: Experience in the grooming/barbershop industry is a plus. *Why Join Miami Fades?* ? Impact: Play a key role in shaping the future of a leading barbershop brand. ? Growth: Opportunities for professional development within a fast-growing company. ? Community: Work in a diverse, supportive environment that values creativity, inclusivity, and community involvement. *How to Apply* If you?re ready to make a meaningful impact in a dynamic and rewarding role, we?d love to hear from you! Please send your resume and cover letter to [hr@miamifades.com] with the subject line ?General Manager Application - Miami Fades.? *HOURLY RATE: $25 - $35* Job Type: Full-time Pay: $25.00-$35.00 per hour Expected hours: 50 per week Schedule: * Day shift * Monday to Friday * Weekends as needed Experience: * General Manager: 1 year (required) L- LocationToronto, ON
- Workplace information On site
- Salary$25.00 to $35.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9540894329
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