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dental receptionist

Posted on November 25, 2024 by Employer details Lakeside Dental Clinic

Job details

Lakeside Dental Clinic is committed to making a difference. Together, we are enhancing patient dental care to positively impact the lives of people every day. We have a team of highly trained and experienced individuals dedicated to creating an exceptional treatment experience, and are looking for our next great dental professional to join our busy practice. *Job Overview* We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental office team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires a strong understanding of dental office operations, including scheduling appointments, managing electronic medical records, and ensuring a smooth front desk experience. *Responsibilities* * Greet patients warmly and manage the front desk operations efficiently. * Schedule and confirm patient appointments using Dentrix. * Maintain accurate electronic medical records and ensure patient information is up to date. * Answer phone calls and respond to inquiries regarding services, insurance, and appointment availability. * Process patient check-ins and check-outs, including handling payments and insurance claims. * Assist with administrative tasks such as filing, data entry, and maintaining office supplies. * Collaborate with dental staff to ensure seamless patient flow and high-quality care. * Understand and utilize medical terminology to communicate effectively with patients and staff. *Qualifications* * Previous experience as a Dental Receptionist or in a similar front desk role within a dental or medical office is preferred. * Proficiency in using dental software systems (Dentrix, RecallMax) and electronic medical records is highly desirable. * Strong organizational skills with attention to detail in managing multiple tasks simultaneously. * Excellent communication skills, both verbal and written, with a friendly demeanor towards patients. * Familiarity with medical terminology related to dentistry is an asset. * Ability to work collaboratively in a team-oriented environment while maintaining professionalism at all times. Please submit your resume and optional cover letter to the following e-mail: lakesidedentalclinic@shaw.ca Join us in providing outstanding dental care while enhancing your career in a supportive environment! Job Type: Full-time Pay: $25.00-$30.00 per hour Benefits: * Dental care * Extended health care * On-site parking Schedule: * Evening shift * Monday to Friday Education: * Secondary School (preferred) Experience: * Dental receptionist: 1 year (preferred) Work Location: In person