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user support technician

Posted on November 26, 2024 by Employer details J S Trucking Ltd.

Job details

  • Location14120-141 Street NWEdmonton, ABT6V 1H7
  • Workplace information On site
  • Salary39.86 hourly / 32 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Weekend
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3164754

Overview

Languages

English

Education

  • College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-12-26

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

user support technician NOC 22221 Edmonton Region
Median wage Help -
28.85 $/hour

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