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customer service adviser
Title posted on Monster - Customer Service Team Lead
Posted on November 26, 2024 by Employer details Robertson Human Asset
Job details
You will be responsible for providing unprecedented customer service by interacting confidently and efficiently with internal and external customers (Dentists and Hygienists, Field Sales Reps, Service Technicians, and Purchasers) by phone, email, and social media. PRIMARY RESPONSIBILITIES Become an expert on the company's dental products and services. Lead the CSR team and delegate tasks to team members. Assist with processing customer orders. Regularly update customers on delays or back-orders. Assess and resolve customer inquiries/complaints. Actively support customers by suggesting better solutions and upselling additional products if relevant. Administer sales programs. Be the person who leads the customer interaction with the Accounting and Warranty departments when required. Administer discount and rebate programs with dealer partners, and the registration and planning of trade shows and conferences. Manage- LocationKitchener, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #531295000018097085
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