testing, adjusting and balancing (tab) technician for heating, ventilating and air conditioning (hvac)

Title posted on indeed.com - Administrator for HVAC company

Posted on November 28, 2024 by Employer details Ariana Heating and Air Conditioning

Job details

*Job Description:* We are a well-established HVAC company in the Lower Mainland, BC, seeking a highly organized and motivated Administrator to join our team! As an essential part of our operations, you will play a key role in ensuring smooth communication between customers, technicians, and suppliers. *Key Responsibilities:* * Answer incoming calls and respond to customer inquiries in a professional manner * Dispatch technicians to job sites based on service requirements and technician availability * Communicate with part manufacturers and place orders for necessary parts and equipment * Coordinate logistics and ensure timely delivery of parts to technicians and job sites * Maintain accurate and up-to-date records for work orders, parts orders, and customer interactions * Liaise with technicians to ensure job requirements are clear and all necessary resources are available * Provide excellent customer service by addressing concerns and providing updates on service status * Receive basic training on HVAC equipment to support communication with technicians and customers *Key Requirements:* * Strong knowledge of the Lower Mainland geography, or ability to use a map to navigate areas efficiently * Excellent verbal and written communication skills * Strong organizational skills with attention to detail * Ability to multi-task and work in a fast-paced environment * Ability to work both independently and as part of a team * Proficient in Microsoft Office and basic computer skills * Previous experience in customer service, dispatching, or administrative roles is an asset *Bonus Qualifications:* * Fluency in Mandarin is a big plus! We serve a large Chinese-speaking customer base, and this skill would greatly enhance your ability to communicate with our clients. *What We Offer:* * Competitive salary based on experience * On-the-job training to learn about the HVAC industry * A supportive, friendly, and professional work environment * Opportunities for growth and career development *How to Apply:* If you're an enthusiastic, organized individual with a strong work ethic and great communication skills, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and skills. Job Type: Full-time Pay: $23.00-$25.00 per hour Expected hours: 40 per week Schedule: * Monday to Friday Work Location: In person