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user support technician
Posted on December 03, 2024 by Employer details AWS
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Repetitive tasks. Attention to detail. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Ability to multitask. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 7 months to less than 1 year.- LocationFort McMurray, AB
- Workplace information On site
- Salary$32.30HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3171198
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Ability to multitask
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-02
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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