customer service representative - call centre
Title posted on CareerBeacon -
Operations Coordinator Afternoons-RSC
Posted on
November 20, 2024
by
Employer details
Sobeys Inc.
Job details
Requisition ID: 186492 Career Group: Distribution Centre Careers Job Category: Inventory Control Travel Requirements: 0 - 10%Job Type: Full-Time Country: Canada (CA) Province: Ontario City: WhitbyLocation: 3016 Whitby RSCPostal Code: L1N 9S1 Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Ready to Make an impact?Support the Supervisor in the management of health and safety, quality of work and employee coachingSupport the Shipping/Receiving departmentTracking and record keeping for employee related mattersAttendance and productivity monitoring and reportingHere's where you'll be focusing:Individual Accountabilities ? Make real-time decisions using a Warehouse Management System to allocate work and staff in the most effective manner (Rearrange tasks based on work needed. E.g.: Reassign employees to the front desk) ? Seek improvements and innovations to optimize performance and productivity (Typically, the coordinator acts as a participant in a lead project by the foreperson/senior foreperson) ? Take an active role with employees and encourage their involvement ? Participate in training non-unionized employees on MHE, selection methods and health and safety ? Management of attendance and overtime calls for warehouse employees ? Track and submit daily hours to the payroll administrator ? Perform daily inventory of pallets ? KPI tracking and reporting progress ? Conduct SUMO follow-ups (i.e. tracking of absenteeism) ? Track and monitor equipment such as VoCollect ? Assign the assembly sector to each employee according to seniority ? Pull begin day and end day reports ? Ensure the replenishment of supplies when cases are missing for assembly ? Report and track of all workplace and non-workplace injuries ? Generate Shipper/Receiver reports ? Track and document performance ? Provide support and coverage to shipping/receiving and admin ? Conduct customer investigations and escalate as required ? Perform administrative tasks such as disciplinary write-ups and database entries ? Conduct injury/accident investigations, reporting, and follow-up with employees ? Compliance with all Company food safety standards, guidelines and procedures ? All other duties as assigned by managementWhat you have to offer:Key Support Accountabilities ? Support the Supervisor in the management of health and safety, quality of work and employee coaching ? Support the Shipping/Receiving department ? Tracking and record keeping for employee related matters ? Attendance and productivity monitoring and reporting Position Requirements ? College diploma plus two (2) years' experience in distribution or personnel management (any other combination of education and experience deemed equivalent will be considered) ? Proficiency with the various computer tools related to operations ? Strongly encourages proper monitoring and has a strong sense of responsibility ? Places a high value on planning and learns quickly ? Manages time and priorities effectively and maintains composure in stressful situationsWe offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally. Some websites share o
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LocationWhitby, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2125226
Advertised until
2024-12-19
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