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information technology (IT) support analyst
Posted on December 05, 2024 by Employer details ONIKON Creative
Job details
Education: College/CEGEP. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Computer and technology knowledge: Networking software. Internet. Programming software. Database software. MS Office. MS Windows. Work conditions and physical capabilities: Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Organized. Team player. Ability to multitask. Experience: 2 years to less than 3 years.- LocationSurrey, BC
- Workplace information On site
- Salary$35.00 to $40.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Overtime, Morning
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3173185
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
- Networking software
- Internet
- Programming software
- Database software
- MS Office
- MS Windows
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-04
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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