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account manager

Posted on December 09, 2024 by Employer details Onyx-Fire Protection Services

Job details

*National Account Executive* Onyx is rapidly expanding and we are looking for an ambitious, driven, hard working individual to join our team as a National Account Executive. Do you take pride in serving customers? Are you solutions-oriented? Do you have what it takes to support a large and demanding client base? Onyx-Fire Protection Services Inc., a leader in the Canadian fire protection industry, is growing and searching for an Account Executive to support our expanding client base. *Responsibilities:* * Client retention and relationship management * Service contract renewals * Presenting inspection reports and equipment deficiencies * Consulting with clients to ensure annual compliance * Advocating on clients? behalf with the Operations team to ensure satisfaction * Managing a portfolio of accounts * Supporting new business efforts of the outside sales team * Developing rapport and earning trust to establish long-term partnerships * Negotiating in the best interests of both parties * Hitting retention and sales targets *Qualifications:* * 5+ years in account management * Customer service-focused experience in a B2B environment preferred * Experience in fire protection or mechanical/electrical contracting is a definite asset * Fire technical background * Effective verbal and written communication skills * Ability to handle and execute on multiple priorities simultaneously * Strong organizational, time management, and leadership skills * Proven track record in account management and client retention * National account management experience is an asset * Background in HVAC/electrical industry * Corporate experience with travel involved (20% GTA, occasional national travel) *Additional Information:* * Background in Fire Protection an Asset * Looking for someone to stay long term and grow within the company * Bilingual English French would be an asset. *What We Offer:* We offer a competitive compensation package, top benefits, and unlimited opportunities for advancement. Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike, delivering preventative maintenance and project services to protect our clients? people and properties. Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirement * Strong attention to detail and commitment to accuracy and quality. *What Onyx-Fire Protection Services Inc Offers:* * Opportunity to work closely with different leaders at Onyx * A family-oriented and collaborative work environment. * Room for professional growth within a rapidly expanding Canadian fire protection organization. * Benefits package after 3 months of employment. * Open door culture. * Exposure to senior leadership team. *Why Onyx-Fire?* We?re not just a company ? we?re a community. With headquarters in Mississauga and branches across Canada, Onyx-Fire is trusted by local and national clients. Our high-performance culture empowers our people to grow, develop, and take on new challenges. Ready to take the leap into a role that truly matters? Apply now and help us keep our team safe and sound! Job Type: Full-time Benefits: * Casual dress * Dental care * Extended health care * On-site parking * Paid time off * Vision care Schedule: * Monday to Friday Application question(s): * Do you have a background in HVAC/electrical industry? * Do you have a fire technical background? * Do you have 5+ years in account management? * Do you have strong organizational, time management, and leadership skills? Education: * Secondary School (preferred) Work Location: In person