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client service clerk
Posted on December 11, 2024 by Employer details B & C Appliance Service
Job details
Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Repair and service establishment. Tasks: Train staff. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive payments. Sell merchandise. Answer clients' inquiries and provide information. Store items in warehouse, tool room or supply area. Sell spare and replacement parts. Prepare requisition orders to replenish parts and supplies. Operate cash register. Operate computerized inventory record keeping and re-ordering systems. Maintain records on inventory control system. Issue and distribute parts and supplies for internal use. Perform data entry. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Provide advice about merchandise. Conduct sales transactions through Internet-based electronic commerce. Provide customer service. Receive, unpack and sort incoming parts, supplies and materials. Ship, deliver or pick up parts, products or equipment. Prepare and track work orders. Handle cash transactions. Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease. Prepare merchandise for purchase, rental or lease. Maintain sales records for inventory control. Accept cash, cheque, credit card or automatic debit payment. Type of product: Major appliances. Appliances. Computer and technology knowledge: Internet. Inventory control software. Parts specialization: Manufacturing equipment. Transportation/travel information: Own transportation. Valid driver's licence. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Repetitive tasks. Standing for extended periods. Weight handling: Up to 23 kg (50 lbs). Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Quick learner. Adaptability. Analytical. Efficiency. Hardworking. Integrity. Outgoing. Positive attitude. Proactive. Time management. Experience: Will train. Health benefits: Dental plan. Health care plan. Financial benefits: Pension plan. Long term benefits: Tax-Free Savings Account (TFSA). Other benefits: Free parking available. Learning/training paid by employer. Team building opportunities.- LocationMedicine Hat, AB
- Workplace information On site
- Salary$33,000 to $36,000YEAR annually (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3177558
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
- Repair and service establishment
Responsibilities
Tasks
- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Prepare requisition orders to replenish parts and supplies
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Perform data entry
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Provide customer service
- Receive, unpack and sort incoming parts, supplies and materials
- Ship, deliver or pick up parts, products or equipment
- Prepare and track work orders
- Handle cash transactions
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Maintain sales records for inventory control
- Accept cash, cheque, credit card or automatic debit payment
Experience and specialization
Type of product
- Major appliances
- Appliances
Computer and technology knowledge
- Internet
- Inventory control software
Parts specialization
- Manufacturing equipment
Additional information
Transportation/travel information
- Own transportation
- Valid driver's licence
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Repetitive tasks
- Standing for extended periods
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Quick learner
- Adaptability
- Analytical
- Efficiency
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Time management
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Pension plan
Long term benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- Free parking available
- Learning/training paid by employer
- Team building opportunities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-12-25
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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