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technical support representative
Title posted on Talent.com - technical support representative iam
Posted on December 11, 2024 by Employer details Recrute Action
Job details
Technical Support Representative (IAM) Our client in the insurance sector is looking for a driven and skilled professional to join their Cybersecurity, IAM Access Provisioning team. This open role presents a fantastic chance to take on critical identity and access management responsibilities, collaborate with industry experts, and make a tangible impact in a dynamic and fast-paced environment. What is in it for you: ? Hourly salary of $22. ? 6-month contract. ? Full-time position: 37.50 hours per week. ? Hybrid work: in-office three days per week (Wednesday attendance is mandatory). ? Opportunity to work in a dynamic and professional environment. ? Join a passionate and inclusive team of professionals. Responsibilities: ? Manage the lifecycle of employees, contractors, third-party users, and brokers, including onboarding, access changes, and offboarding. ? Perform user administration across applications and systems, such as Active Directory, ISAM, LDAP, and business-facing applications. ? Support IT audit requirements for compliance with internal/external programs by collecting and reviewing evidence and creating remediation plans as needed. ? Address service requests within SLA timelines. ? Participate in projects related to access management and broker sanctioning, ensuring adherence to the full project lifecycle. ? Develop and enhance processes to align with governance, risk, and compliance standards. ? Maintain operational processes and procedures to support security policies and audit controls. ? Identify areas for improvement, including automation opportunities, to enhance efficiency and customer service. What you will need to succeed: ? Bachelor?s degree in Computer Science or equivalent academic certification. ? ITIL and ISC(2) certifications are considered an asset. ? 1+ year of experience in identity and access management, preferably in the financial or insurance industry. ? Familiarity with identity management principles such as least privilege, segregation of duties, confidentiality, and integrity. ? Experience with access management tools such as SailPoint, Active Directory, LDAP, IBM Security Access Manager, Privilege Access Management, and CyberArk is an asset. ? Strong communication and collaboration skills, with the ability to explain technical requirements to non-technical stakeholders. ? Exceptional time management and self-motivation to prioritize and execute tasks effectively. ? Team-oriented with a proactive mindset and willingness to share knowledge. Why Recruit Action? Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted. # AVICJP00002665- LocationMarkham, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Not available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Talent.com #947d8e0e3408
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