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medical receptionist

Posted on December 20, 2024 by Employer details Mawi Medical Clinic

Job details

*Overview* We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role is essential in ensuring smooth operations at the front desk and maintaining effective communication between patients and healthcare providers. *Duties* * Greet patients warmly and assist them with check-in and check-out processes. * Triage callers and walk-ins, with a view to fulfilling these in the most efficient manner, and to the highest possible quality of health and customer experience. * Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries. * Process payments & refunds for uninsured services * Maintain accurate patient records using Electronic Medical Records (EMR) systems. * Verify patient insurance information if needed and assist with billing inquiries. * Perform administrative tasks such as filing, data entry, and maintaining office supplies. * Safeguard patient privacy and confidentiality. *Requirements* * Previous experience in a primary medical clinic setting is required. * Strong administrative skills with proficiency in office procedures and phone systems. * Familiarity with medical terminology is essential for effective communication within the healthcare environment. * Experience with Electronic Medical Records (EMR) systems, and OSCAR EMR experience is highly desirable. * Excellent organizational skills and attention to detail to manage multiple tasks efficiently. * Strong interpersonal skills to provide outstanding customer service to patients and their families. * A certificate or diploma in medical office administration from a Canadian accredited post-secondary institution is an asset. (Preference is given to graduates of a CHIMA-accredited program). * A Health Information-Certified Associate (HICA) certificate is an asset If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist. Job Types: Full-time, Part-time Pay: $18.00-$23.00 per hour Expected hours: 22 ? 38 per week Benefits: * Flexible schedule * On-site parking Flexible language requirement: * French not required Schedule: * Monday to Friday * Weekends as needed Experience: * Clinic receptionist: 1 year (required) Work Location: In person Expected start date: 2025-01-01