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inside sales representative

Title posted on indeed.com - Sales Representative

Posted on February 19, 2025 by Employer details Gelenk Networks Inc. (DBA GenVoice Telecom)

Job details

Gelenk Networks Inc.*(DBA GenVoice Telecom)* is an emerging, fast-growing *Telecom company* based in Toronto. GenVoice possesses several mobile app products, such as *textrapp.com*. Over 10 million minutes and 20 million messages are transmitted on our cloud-based telecommunication platform every month, and we are proud to bring new technologies and ideas to traditional business communication methods. Our intelligent R&D team consists of an accomplished group of innovators with a strong technical background and deep knowledge in business telecommunication, VoIP, eSIM and Text(SMS/MMS) and 5G messaging(RCS) systems. Our mission is to provide premium service and outstanding customer experience and cater to clients' individual needs. In the expansion process, we seek driven and self-motivated professionals who are passionate about mobile app product design and hungry to learn more about the *telecommunication industry*. Your responsibilities: * *Prospect and generate leads:* Prospecting for new customers from targeted account lists; Answer incoming communications from customers about telecommunication product requests * *Conduct sales presentations*: Learn how the business phone system works, and propose to potential customers. Conduct research to provide answers for customers to resolve their issues * *Understand client needs:* Conduct thorough needs assessments and engage in consultative selling to understand clients' unique challenges and provide tailored solutions that align with their business goals. * *Collaborate with internal teams:* Work closely with the marketing, product, and customer success teams to provide market feedback, share insights, and ensure a seamless transition from sales to implementation. * *Meet sales targets:* Achieve or exceed monthly, quarterly, and annual sales targets and KPIs. * Perform other duties as required. Experience and skills required: * Minimum of 1 year of successful *B2B sales experience*, preferably in selling customer experience solutions or related software. * Demonstrated success in a transactional customer acquisition role, including lead generation, prospecting, lead follow-up, presentation and closing. Sales cycle knowledge is essential; * *VOIP telephone experience (Dial Plans, Call Admission Control, Bandwidth Management).* *Salary and Benefits:* Salary will be commensurate with experience and include a competitive commission and bonus structure. Benefits package will be provided, including healthcare coverage and vacation. Job Types: Full-time, Permanent Pay: From $45,000.00 per year Additional pay: * Commission pay Benefits: * Casual dress * Company events * Dental care * Extended health care * On-site parking * Paid time off * Tuition reimbursement * Vision care Schedule: * 8 hour shift * Monday to Friday Experience: * sales and telemarketing: 2 years (required) Language: * Chinese (required) Work Location: In person