food and beverage server

Posted on April 17, 2026 by Employer details Quality Hotel & Conference Center

Job details

*Objective: * The Server is responsible for providing prompt and courteous food & beverage service to the customers patronizing in the Den. *Responsibilities and Essential Duties:* * Follows all established Food & Beverage Operating and Cash Handling Procedures. * Provides prompt service by taking table orders for all food and beverage from the guests and serves in a professional and positive manner. * Attends to all guest requests, being constantly aware of anticipating the guests? needs. * Have thorough menu knowledge. * Handle cash, balancing float * Daily inventory of liquor (open, stock & close) * Order beer/wine/liquor as needed * Communicates daily specials or promotions to guests. * Helps to ensure the smooth running of all guest?s requirements and needs on each table. * Clears and sets tables so they are ready for next guests and clear away any used cutlery and plates, etc. Ensures the highest levels of cleanliness and sanitation. * Checks cleanliness and responds to guest requests as required. * Liaises with kitchen and communicates orders efficiently. * Ensures customer concerns are addressed in a timely and professional manner * Restocks the service areas with condiments, plates, glasses, and other items needed to ensure smooth running of the outlet. * Utilizes up-selling techniques to maximize outlet profitability. * Complete daily side duties as assigned. * Assists with daily, weekly and quarterly inventory. * Reports, turns in, and/or logs all lost and found items according to established procedures. * Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader. * Assists in the removal of trash, recyclables and dirty linens as directed. * Adhere to all standards, including Hygiene and Grooming, Health & Safety, Security etc. * Other projects/duties as assigned. *Job Specifications and Skills:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *Education: * High School diploma & ProServe *Experience:* Previous serving experience is considered an asset. *Interpersonal Skills**:* Focuses on solving conflict, maintains confidentiality; Actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under stressful situations. Must be able to work well under pressure. Takes pride in a job well done. *Professionalism*: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. *Safety and Security**:* Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. *Attendance/Punctuality:* Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. *Dependability:* Follows instructions, responds to management direction; Takes responsibility for own actions. Flexible to work a variety of shifts. *Innovation:* Generates suggestions for improving work. *Language and Communication Skills:* Ability to read, write, and comprehend instructions, correspondence, and memos in English. *PHYSICAL DEMANDS:* Lifting - Under 20lbs 50% of work time, Carrying - Under 20lbs 50% of work time, pulling ? Under 20lbs 10% of work time, Bending, standing, reaching, and kneeling. *WORK ENVIRONMENT:* The work environment is a hotel setting, which has the following conditions: low-medium noise environment Benefits: * Dental care * Discounted or free food * Extended health care * On-site gym * On-site parking Ability t