Job description Management Services Division Head - Business Services in the Saint John–St. Stephen Region
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Find out what work is like for a management services division head - business services in Canada. This work description is applicable to all Other business services managers (NOC 10029).

Other business services managers

Description

Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.

Work week duration

Other business services managers usually work more than 40 hours per week.
More than 40 hours

Job duties

Here are some of the main activities and tasks that Other business services managers have to perform, and some of the physical demands they involve:

  • Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
  • Plan, develop and organize the policies and procedures of these establishments
  • Develop action plans, provide expertise in response to client needs, and support and advise project teams
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Represent the company within various economic and social organizations
  • Assist staff with administrative or technical problems
  • Hire, train and supervise staff.

Physical demands Help - Physical Demands

  • Sitting

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Other business services managers are employed and some of their main characteristics:

  • Market research
  • Security services
  • Contact centre services
  • Payroll services
  • Management consulting firms

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 10029), and a list of similar occupations:

  • accounting firm manager
  • contact centre manager
  • employment agency manager
  • energy asset joint venture manager
  • legal firm manager
  • management consulting service manager
  • market research service manager
  • nursing registry manager
  • payroll service manager
  • personnel agency manager
  • professional services manager - business services
  • security service manager

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Other business services managers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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