Job description Reservation Agent - Travel Agency in the Ottawa Region

Find out what work is like for a reservation agent - travel agency in Canada. This work description is applicable to all Travel counsellors (NOC 64310).

Travel counsellors

Description

Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.

Work week duration

Travel counsellors usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Travel counsellors have to perform, and some of the physical demands they involve:

  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
  • Plan and organize vacation travel for individuals or groups
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Sell single fare tickets and package tours to clients
  • Promote particular destinations, tour packages and other travel services
  • Investigate new travel destinations, hotels and other facilities and attractions
  • Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.

Physical demands Help - Physical Demands

  • Sitting
  • Handling material manually
  • Making repetitive motions

Workplaces and employers

Here are the typical workplaces where Travel counsellors are employed and some of their main characteristics:

  • Tourism firms
  • Transportation firms
  • Hotel chains
  • Travel agencies

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 64310), and a list of similar occupations:

  • reservation agent - travel agency
  • travel agent
  • travel consultant

Similar occupations Help - Similar occupations

Sources Occupational and Skills Information System & National Occupational Classification

Date modified: