Job prospects Customer Service Agent - Financial Institution in Manitoba

Explore current and future job prospects for people working as a "customer service agent - financial institution" in Manitoba or across Canada.

Job opportunities in Manitoba

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be limited for Customer services representatives - financial institutions (NOC 64400) in Manitoba for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer services representatives - financial institutions in Manitoba:

• Approximately 2,550 people work in this occupation.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): more than 95%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 74% compared to 81% for all occupations
  • Part-time workers: 26% compared to 19% for all occupations
• 71% of customer services representatives - financial institutions work all year, while 28% work only part of the year, compared to 65% and 35% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 43 weeks for all occupations.
• Less than 5% of customer services representatives - financial institutions are self-employed compared to an average of 12% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 17% compared to 53% for all occupations
  • Women: 83% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 12% for all occupations
  • high school diploma or equivalent: 47% compared to 31% for all occupations
  • apprenticeship or trades certificate or diploma: 12% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 15% compared to 17% for all occupations
  • bachelor's degree: 18% compared to 20% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupations

Breakdown by region

Explore job prospects in Manitoba by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "customer service agent - financial institution" Customer services representatives - financial institutions (NOC 64400) or across Canada.

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